CHANGING FACE OF INDIAN BANKING INDUSTRY: A CASE STUDY OF CO-OPERATIVE BANKS IN PUNE

Author: Prof. Rahul P. More , Dr. Jayashree R. Upadhye

Category: General Management

Abstract:

In modern times, technology has become critical for survival of business organizations. Banks are no exception to this. The technology can contribute significantly towards achieving speed and efficiency. There is a trend towards multimedia banking because it offers several advantages as compared to traditional banking. Banking today is a technology based access to the retail customer at minimum efforts and cost. In the modern banking sector due to the entry of new foreign banks, it can be seen that, on the one hand, there is great competition being created by them as they are using advanced technology with the help of which they are able to provide the best facilities and services to their customers, and on the other hand the co-operative banks are comparatively weak due to their financial positions and other factors. The purpose of the study is to understand the current position of the Co-operative Banks in Pune in terms of technology adopted by them and how it can be improved is the main purpose of this study.

KEYWORDS

Information Technology, IT, Banking, Co-operative Banks, Banking Technology,Management Information System (MIS), Urban Co-operative Banks.